Solved: Update Messenger Not Showing on Instagram [2023 Update]

Is update Messener not showing on Instagram? Are you facing issues with the Instagram Messenger update not appearing or working properly?

The Instagram Messenger update was rolled out in September 2020 and introduced a range of features, including vanish mode, chat colors, replies, and more. This update allows you to add custom emoji reactions to your messages (woah!)

By default, the Messenger update should be available through your settings. When you go to your settings, you should see the “Update Messaging” feature. If, however, you can’t find this feature, continue reading to learn why the Instagram Messenger update may not be showing or working for you and how to resolve these issues.

How to Fix Instagram Messenger Update Not Showing/Working

To update and fix Instagram Messenger features, please follow these steps within the Instagram app:

1. Tap your profile picture located at the bottom right.
2. Click the three horizontal lines menu situated in the top right corner and select “Settings.”
3. Choose “Update messaging” and then click “Update.”

You can also access this update by tapping the Direct Message (DM) icon at the top. Click “Update” on the pop-up screen, and then click “Continue” to update Instagram messaging

How to Fix Instagram Messenger Update Not Showing

Here are several fixes for Instagram’s update messaging not showing:

Note: Instagram Messenger might still not be available in some countries. 

Fix 1: Update the Instagram App

Sometimes updating the Instagram app can resolve issues and bring new features, including Messenger. To update the Instagram app:

1. Go to Google Play (for Android) or the App Store (for iOS) on your device.
2. Search for Instagram.
3. Check if there’s an available update on the app’s details page.

Fix 2: Try a VPN

If you’re in Europe and the Messenger feature isn’t available, consider using a VPN to change your location on Instagram:

1. Uninstall the existing Instagram app on your device.
2. Enable a VPN.
3. Download Instagram from Google Play Store or App Store.
4. After installing the new Instagram app, open it and follow the steps to update Instagram messaging.

Fix 3: Log Out and Back In

Logging out of your Instagram account and then logging back in might help refresh the app and enable the Messenger feature.

Fix 4: Clear Instagram App Data (Android)

Corrupted data in the Instagram app can sometimes cause issues. To clear the app data:

1. On Android, open the device’s Settings app.
2. Go to “Apps,” then find and select “Instagram.”
3. Click on “Storage.”
4. Select “Clear cache” and “Clear data.”

Afterward, open the Instagram app, log in, and check if the Messenger icon is showing.

Fix 5: Check the Messages Option

To ensure Messenger is enabled, follow these steps:

1. Open Instagram and go to your profile.
2. Click the three horizontal lines menu.
3. Select “Settings.”
4. Choose “Privacy” and then tap “Messages.”
5. Review the message controls.

Even if you don’t make any changes, exit the Instagram app, restart your phone, and then check if the Messenger icon appears.

Fix 6: Contact Instagram for Help

If none of the above methods work, you can contact Instagram for assistance:

1. Go to your profile in the Instagram app.
2. Click the three horizontal lines menu.
3. Select “Settings.”
4. Choose “Help” and then click “Report a Problem.”

This will allow you to seek help directly from Instagram.

Q&A – Instagram Messaging and Messenger

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